Navigating the impact of COVID-19 for MRI Software clients

As the COVID-19 outbreak continues to evolve, MRI Software is dedicated to providing resources to help our clients and their communities leverage digital solutions to navigate the uncertainty. For many organizations, staff may have moved to a work-from-home scenario while others remain onsite to serve the needs of tenants and manage facilities. We aim to support the needs of your property operations so that you can continue to serve your residents, tenants, investors and other stakeholders during this time.

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Best practices for using workspeed to minimize building risk...
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MRI Global Services and Support Updates Amid Covid-19
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Four Stages to improving property management
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A message for MRI clients from Patrick Ghilani
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COVID-19 and multifamily: Potential impacts
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Resident communications in the age of COVID-19
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Remote working with MRI SaaS

If your organization has put a remote work policy in place, rest assured that MRI SaaS users will continue to have full access to property and financial data and other critical business operations as normal.

Learn more about MRI SaaS
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How MRI can help

MyMRI client portal

The MyMRI client portal is an efficient way to access knowledge articles, watch MRI FLIX videos, and open a case. The MRI Support team is still here to help, even when we’re working remotely!

Visit the client portal
Free training for MRI Clients

To provide flexibility for our clients, MRI is offering our library of live, public trainings for free. Visit the MRI Training Academy and use the code WFH100 to register for live sessions through 31 May, 2020.

Visit the MRI Training Academy

Maximize your technology to stay connected

Stay connected with residents

Resident communication regarding COVID-19 is critical at this time. For multifamily properties using Callmax, make sure you’re taking advantage of the Bulletins feature to stay engaged with your community. Package management tools can help you handle increased volume as residents opt for online orders and deliveries.

Learn more about Callmax

Engage with commercial tenants

Users of Workspeed building operations software can leverage tools for tenant communication, visitor management and service requests to help minimize risk for tenants and visitors. Now is the time to rely on digital services to keep your property running smoothly and maintain essential functions.

Learn more about Workspeed

Maintain communication with Investors

Investors are keenly aware of the volatility and uncertainty during this situation, and it’s important to provide them with as much insight into their investments as possible. Investor Connect can help by automating communications regarding portfolio performance and investment messages.

Learn more about Investor Connect

Important update for Resident Screening users

We have recently received notice of multiple court closures throughout the U.S. as a result of the COVID-19 situation. Please view the list of current closings here and we will continue to update it as conditions change.

View list of closings

Industry Resources

BOMA Coronavirus Resource Center
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Center for Disease Control Website
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NMHC Coronavirus resources for apartment firms
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NAA Covid-19 Website
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World Health Organization Website
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Realcomm Website
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How MRI is addressing COVID-19

MRI has taken steps to ensure business continuity for our clients and partners around the world. See more details about the actions we’re taking on our Business Continuity page.